Bold Communication’s GeminiSense is a new generation alarm monitoring software providing an integrated and innovative platform for the control room and security operations centre.
Simple to use but powerful in its operation, GeminiSense automates the whole process, managing security, fire and CCTV and lone worker alarms, and guiding the operator through a workflow of response tasks.
GeminiSense is used by the leading UK alarm monitoring control rooms, including the largest independent Scottish ARC, Connellys Security and retail giant JD Group.
For more insight into our full range of GeminiSense monitoring solutions click the link below.
GeminiSense seamlessly combines old and new, supporting both continuity and innovation.
Using a scaleable and modular structure, you only need buy those components you require.
As your monitoring operation grows, you can extend and build your system, controlling costs and maximising revenues. Expert technical support is essential for integrated monitoring systems.
Developing and maintaining interfaces for the full range of third party security products requires the specialised skills provided by the Bold development team.
The GeminiSense user interface offers a user-friendly experience with its’ tab and ribbon layout. This familiar environment makes it easy for operators to navigate and efficiently manage alarms. Operators can access all necessary information and resources with just a few clicks, ensuring effective alarm handling.
GeminiSense is fully customisable, allowing operators to access only those components essential for their tasks. This tailored approach ensures that each operator has the tools they need to perform their duties effectively, without unnecessary complexity.
The team at Bold collaborates with leading security product manufacturers, enabling you to control all your security systems — including alarm panels, communication modes, CCTV, access control, asset protection, and lone worker systems — through a single unified solution.
With one database for all customer records and the GeminiSense common user interface, you can significantly reduce the resources, hardware, and power required in your control room, as well as the training needed for your operators. This streamlined approach is vital for critical protection infrastructure.
Additionally, our sophisticated alarm filtering and processing system effectively minimises false and duplicate signals, ensuring a comprehensive and efficient overview for alarm management and response.
A range of deployment options are available for GeminiSense users. The software can be run on dedicated servers with mirrored data for simple fall back, in the client’s own virtualized environment or Cloud-based on the Microsoft Azure platform. We help new GeminiSense users to decide what is the best option for them based on cost and their operational requirements.
"We had a very bad weather forecast for the weekend so we sent all homeowners with an alarm sytem an SMS message through Gemini to take special care to close windows, etc, if they intended to be away from home. This was 9,000 messages and prevented a huge number of false alarms and keyholder call outs."
“We considered a number of solutions when it came to upgrading the security systems at the stations, selecting Bold as they are specialists in this area and we have worked with them in the past.”
“We considered a number of solutions when it came to upgrading the security systems at the stations, selecting Bold as they are specialists in this area and we have worked with them in the past.”